Hotel New Tsuruta

The hot spa was brilliant. The location was perfect. Room was large and bed very comfortable. The front desk personnel was exceptionally helpful and very friendly and deserves highest appreciation from hotel management.

The staffs are very helpful and beaming smile. I reserved room with traditional beds, very specious, clean, quite and comfortable. There is big window to sea, very good scenery. A sunrise is very beautiful, love it. The hotel have microwave, ice maker, coin machine and open 24hrs. The hot springs from natural separate male and female, spacious. The breakfast is good, serveral food and dessert, enough for all. Location is roadside but quite, easy to find, around 500metre from Beppu train station. The hotel is a bit old but everything is good. I think this is an old local business and nice.

Breakfast spread is large and plenty of variety. Most important it is tasty/ The hotel location is not far from train station and many rooms have sea view. Onsen is on high floor and great for relaxation. Very value for money.

Staff very professional and helpful. Location from Beppu station and access to restaurants for dinner. Breakfast catered for a variety of cultures. Even better was the use of the onsen … a fabulous way to sooth aching legs after sightseeing.

The hotel is very well placed within the city, close to the train station and the city center. The natural hotspring onsen in the hotel is great with an amazing view on Beppu bay and opens early so that you can enjoy the view of the rising sun. The staff was very nice and friendly. Very good food at breakfast.